Returns and exchanges

You have the right to cancel your order at any time between now and 15 days after you (or the person you ask us to ship the products to) receive your items.

You are strongly advised to return unwanted items to us via the courier which delivered your parcel.

If the item is in its original condition, we will refund the payment card used to place the order within 15 days.

Returns are only accepted if :

• You have contacted our Customer Services team on +30 211 85 00 125 or sent an email to  chronobox@chronobox.com
• The special tag has not been removed from the product.
• The product is in its original condition and not damaged in any way.
• No links have been removed from the bracelet of the watch.
• Any gift/s received with the product are also returned.
• The item is in its original presentation box and the parcel has been securely sealed.

Please note that products that are personalised (engraved) cannot be returned.

If you wish to exchange your item, rather than receiving a refund, then you will be required to return it to our company as we are unable to process an exchange by post.

Returning a gift

Monetary refunds for gifts can only be made to the payment card used to purchase the goods. If you buy a gift online, the recipient will be unable to get a monetary refund if they wish to return the item. If a recipient does choose to return a gift, we will exchange it for another product or a gift card credited to the value of the gift.